Ecuador · Peru · Colombia ES Free assessment ↗

Collections for companies: recover what you already sold

Every overdue invoice is a loan your company is making to its customer: interest-free, with no set term and without ever deciding to. The problem is rarely that the customer cannot pay. It is that your company has neither the time nor the structure to demand payment consistently, and whoever does have it ends up getting paid first.

01 / The real cost of collecting late

Four costs that do not show up on the balance sheet

None is recorded as a loss, yet all four are.

  • You finance your customers with your working capital

    That money could be buying inventory or covering payroll.

  • It distracts your sales team

    A salesperson chasing payments is not selling, and is also in the worst position to negotiate.

  • It erodes portfolio quality

    The later you step in, the lower the chance of recovery.

  • It normalizes late payment

    A customer who learns they can pay late without consequences will do it again.

02 / Where the money is lost

The gray zone between due and paid

The invoice falls due on a specific date. Actual payment happens on another, and between the two lies a stretch nobody budgets for because it does not appear in any account.

That stretch is financed with your company’s working capital. The longer it runs, the more it costs: less cash, a sales team acting as collectors, and a customer who learns they can fall behind.

If your operation needs more structure than a one-off boost, the way forward is collections outsourcing.

Between the due date and actual payment there is a stretch your company finances with working capital.

03 / What we do

Three moves, in this order

Demanding payment before reviewing is the costliest mistake in B2B collections.

01

We review what is enforceable before demanding it

Contracts, purchase orders, delivery receipts and agreed terms. Pressing on poorly documented obligations does not hold up if the case escalates.

02

We collect without burning the customer

Structured, empathetic collections with a specialized call center and an omnichannel strategy. A professional third party can demand payment firmly without your sales manager having to: that is what preserves the relationship.

03

We escalate when it is time

If the amicable route is exhausted, we handle legal collections through executory, payment-order or ordinary proceedings, depending on what the documentation allows.

04 / FAQ

What we're always asked

Ask another question ↗
01Is there a minimum portfolio size?

The scope is defined in the initial assessment, based on the volume and profile of the portfolio.

02Can you handle only the most difficult customers?

Yes. It is a common way to start: you hand over the bucket your in-house team can no longer move.

03Will you mistreat my customers?

No, and that is exactly the point. We work with certified agents, audited contact protocols and quality control over communications. Recovering the money but losing the customer is not a good outcome.

04What if the customer simply has no means to pay?

We distinguish inability to pay from unwillingness to pay. In the first case, we structure a realistic agreement; in the second, we escalate.

05 / CredentialsRankings and certifications

Trust and recognition across the region.

International rankings and certifications audited by independent third parties back every action we take on your portfolio.

Leaders League — Ranked Firm 2026
01 · Paris · Annual ranking

Leaders League

Ranked Firm 2026

A distinction awarded from Paris. Each year it ranks the top asset recovery firms in Latin America.

Chambers and Partners · Top Ranked Latin America 2026
02 · International legal directory

Chambers and Partners

Top Ranked · Latin America 2026

One of the most influential legal directories in the world. Its ranking is built by interviewing each firm's clients.

Great Place to Work certification
03 · Workplace culture

Great Place to Work

Certified · Ecuador

International workplace culture certification. A stable team manages your portfolio better.

ISO 37001 anti-bribery certification
04 · Anti-bribery management system

ISO 37001

Certified · Anti-Bribery

International anti-bribery standard, audited by an independent third party. Ethical, traceable management of every portfolio.

Next step

Start a strategic recovery of your portfolio

Talk to our specialists today.

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Three countriesEcuador · Peru · Colombia