Bogotá
Edificio Torre 97, Carrera 16 #97-46, Piso 7, CWork Latam. Phone +57 300 3924025.
Debt collection agency in Colombia
FEXCOB operates in Colombia with its own office in Bogotá, integrated into a regional structure that also covers Ecuador and Peru. We work for financial institutions and businesses that need to recover receivables without exposing themselves to compliance risk.
01 / Colombia
A market with its own rules
Colombia has one of the most developed frameworks in the region for financial information and debtor rights, and that changes how collections must be handled.
For a creditor, this means something simple: a provider that doesn't know the Colombian framework doesn't save you costs, it creates liabilities.
Financial habeas data
Law 1266 of 2008 (Ley 1266 de 2008) regulates the handling of information held in financial and credit databases, and sets out specific rights for the data subject.
Personal data protection
The general data processing regime applies to the entire collections operation.
Financial supervision
Supervised entities answer to the Financial Superintendency of Colombia (Superintendencia Financiera de Colombia), with its own requirements for portfolio management and its providers.
02 / Colombia
What we do in Colombia
All our services are available: preventive collections, pre-legal and legal collections, asset tracing, legal outsourcing, portfolio audit and training and compliance.
Our work runs on the same technology platform we use across the region: risk-based segmentation, omnichannel orchestration and dashboards with real-time metrics.
Colombia has one of the most developed frameworks in the region for financial information and debtor rights.
03 / Colombia
Our office
04 / Colombia
The advantage of a regional provider
Many creditors have debtors who move between countries. A debtor who leaves Ecuador or holds assets in another jurisdiction is beyond the reach of a local provider.
We operate in all three countries with our own teams, so the case can be followed without switching providers, re-explaining the file or losing the procedural thread.
05 / Colombia
Why FEXCOB
More than twenty years of regional operation, ISO 37001 certification for anti-bribery management —unique in the region—, Great Place to Work certification and recognition from Leaders League between 2020 and 2025 in asset recovery.
06 / Colombia
Frequently asked questions
Ask another question ↗01Do you work outside Bogotá?
Yes. The office is our operational base; our collection work covers the entire country.
02Can you handle Colombian debtors of an Ecuadorian creditor?
Yes, and it's one of the cases where our regional structure adds the most value.
03How do you handle debtor information?
Under the Colombian data processing and financial habeas data framework, with access, use and custody protocols documented in the contract.
07 / CredentialsRankings and certifications
Trust and recognition across the region.
International rankings and certifications audited by independent third parties back every action we take on your portfolio.
01 · Paris · Annual ranking
Leaders League
Ranked Firm 2026A distinction awarded from Paris. Each year it ranks the top asset recovery firms in Latin America.
02 · International legal directory
Chambers and Partners
Top Ranked · Latin America 2026One of the most influential legal directories in the world. Its ranking is built by interviewing each firm's clients.
03 · Workplace culture
Great Place to Work
Certified · EcuadorInternational workplace culture certification. A stable team manages your portfolio better.
04 · Anti-bribery management system
ISO 37001
Certified · Anti-BriberyInternational anti-bribery standard, audited by an independent third party. Ethical, traceable management of every portfolio.
Contact us in Colombia
Let's talk about your portfolio
We tell you what is recoverable and through which route. Free and with no commitment.
Freeyour portfolio assessment
No commitmentyou decide afterward
Three countriesEcuador · Peru · Colombia